DOUXE Gift Card – Terms and Conditions

The DOUXE Gift Card is the perfect present for anyone who appreciates hotel luxury. Please find below the general terms and conditions that apply to the use of this gift card.

1. Validity

The DOUXE Gift Card is valid for two years from the date of issue. After the expiry date, the card can no longer be used, and any remaining balance will be forfeited.

2. Use

The gift card can be redeemed:

  • Online via www.douxestore.nl

  • In our DOUXE Concept Stores in Amsterdam and The Hague

The gift card may be used for full or partial payment of any product of your choice. If the purchase amount exceeds the balance on the card, the remaining amount can be paid using another payment method.

3. Not Exchangeable for Cash

The DOUXE Gift Card cannot be exchanged for cash, and the balance will not be paid out, either in full or in part.

4. Additional Terms

  • The gift card cannot be reloaded.

  • The balance will be updated immediately after each purchase.

  • In case of loss, theft, or damage to the gift card, DOUXE cannot issue a replacement or refund. Please treat your gift card as you would cash.

  • DOUXE reserves the right to amend the terms of the gift card. The most recent version is always available on this page.

5. Questions

If you have any questions about using your gift card, please feel free to contact us at info@douxe.eu

6. Check Your Balance and Expiry Date

Would you like to know the remaining balance on your gift card or when it expires?
Enter your card number below to view your current balance and expiry date.

Check your Gift Card balance